FAQs

You have questions. Here are some answers. If your question isn’t here, send it to me and I’ll answer you directly, and add your question to FAQs because it’s likely someone else has it too.
  • For non urgent changes, within one week
  • For urgent changes, which are a priority, depending on the urgency from same day to 24 hours
Category: support

Launching your site is not the end of a process. Every website that stays productive and relevant needs care and maintenance. At the end of our work together, I will leave you with a checklist. Most clients use that for a while and then fall off keeping up with a site maintenance schedule (mostly because they have many other important things to work on). When you use my support services, it’s off your to do list and done for you. See the details.

Category: support

Support options include security updates, backups, back end, content updates (like staff changes, events etc). Visit Contact-Support to get started.

Category: support

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We’ll discuss your project funding goals at our initial meeting. The mission of It’s Grave is to support organizations that often don’t have funding but have a community that supports them. Many small donations often fund a whole project. If for some reason you aren’t able to meet your goals during our work together, you’ll have the option to future give over time. We’ll discuss details before any work is started. I’m as invested in your success as your community is.

Category: cost

Here’s where It’s Grave is unique. Funding will not get in the way of our working together. I take on a committed clients so I can give them exceptional service. Funding is a constant issue for lots of companies, in a nutshell: website redesigns are time consuming and costly to launch. Of course you can switch to a free website platform, and maybe you’ve been spending time doing that. Or leave your outdated site as is which could keep people who need you from contacting you. Having someone collaborate with you saves you tons in time and headaches.

Because of the approach I use, the expectation is that you, your community, your supporters, have the option help fund your website project. A unique part of my approach is, during our initial meeting we’ll outline how you can introduce your site redesign to your supporters and community to help gain interest in your site project, funding for your project can grow while your project is underway. Contact me and we’ll talk about your options.

 

Category: cost

Because of the approach I use, the expectation is that you have the funding, or your community, your supporters, will help fund your project. A unique part of my approach is, during our initial meeting we will discuss how you can introduce your project to your supporters and community to help gain interest so funding for your project will grow with the timeline we set together to launch your redesign, your training, or your audio book.

Website redesigns and website maintenance are labor intensive and it’s important you have someone with the experience to keep your site secure, up to date and running smoothly. We do that.You already know you can find free tools online to rebuild your site. Having someone collaborate with you who knows the tools will save you a lot of time. Funding a website with It’s Grave can be simple. Contact me to talk about your project details, needs and we’ll discuss pricing.

Category: cost

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  • It’s a complete content management system
  • Its flexible, stable and reliable when you use good maintenance practices
  • Most likely if you’re not using it already, your web host has it available to you free of charge
  • WordPress recently released a new editor which has made editing pages and post much more friendly to every user
  • I have created user guides, and will customize them for your site build
  • It’s search engine friendly

Chances are by the time you’ve gotten in touch with me, you’ve known you wanted to start or fix up your site for a very long time. As familiar as I am with the process, it’s important we are both aligned with the vision, the plan and the goals. The value of a project plan is a bit like having a map handy. The place we want to get to won’t change, but the route we take may vary a little as we go along, barring significant late changes. So I use a light project plan that has goals and suggested deadlines. The project plan includes everything it will take to get to our destination of launching your site, but allows for changes when needed. After our Strategy meeting when you approve the project plan it is our map. It’s important to note that I understand you might find out you’ve forgotten something important you want included once we get underway. Those types of scenarios can change our time frames.

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It depends on the size and features of the site you have now and what your goals are for your new site. Taking on this kind of project is important for your organization, it’s important we’re both realistic. Less complex sites will take anywhere from 10 to 20 weeks. If your project is quite complex, you should plan for up to 6 months.

If you’re ready to get started, contact me.

Category: time frame

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